Frequently Asked Questions

Yes we charge £245 excluding parts for an emergency callout.

Greater London

Standard stairlifts have a user weight limit of between 18 (114kg) – 19 (120kg) stone. This can vary depending on the angle of the staircase – the greater the angle the less a stairlift can carry – typical staircases are between 40° – 44°. For users over the standard 18 – 19 stone limit, we can offer heavy duty stairlifts which take up to 25 (158kg) stone.

Yes we have and will work with insurance companies.

Straight stairlift installation takes between 1-2 hours, followed by a full demonstration by the engineers.

Curved stairlift installation takes between 3-5 hours, followed by a full demonstration by the engineers.

Our engineers are very polite, respectful and courteous.

This all depends on your preference, budget and time the stairlift is needed. There are huge savings buying reconditioned especially when buying curved stairlifts. Rental stairlifts can save you money if only needed short term.

We charge £145 excluding parts for a standard callout

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